1. Pricing & Project Fees
All package prices listed are one-time project fees. These fees cover design, development, and initial setup. Additional costs may apply for hosting, domains, and ongoing services as outlined below.
Project fees are separate from ongoing monthly costs such as hosting, domain registration, and optional services.
2. Hosting Costs
Hosting costs typically range from $10-20/month, but may vary based on your specific needs. For larger projects or teams, hosting costs may be higher.
You'll pay hosting fees directly to your hosting provider. We can recommend hosting providers or help you set up hosting, but hosting is a separate ongoing expense from your project fee.
3. Domain Registration
Domain registration typically costs $10-15/year, but can be more expensive depending on the specific domain name you choose. Premium domains may cost significantly more.
You'll pay domain fees directly to your domain registrar. We can help you register a domain or transfer an existing domain, but domain registration is a separate ongoing expense.
4. AI Assistant Usage Costs
AI Assistant packages include setup and training. After setup, usage-based monthly costs apply ($20-100/month for most small businesses, depending on conversation volume).
These costs are billed separately and may vary based on actual usage. We'll provide detailed usage reports and can help you optimize costs.
5. Payment Processing
If your website includes online payment functionality, payment processors (like Stripe or PayPal) charge transaction fees. These fees are separate from our project fees and are paid directly to the payment processor.
Typical payment processing fees range from 2.9% + $0.30 per transaction, but rates vary by processor and plan. We'll help you choose the best payment processor for your needs.
6. Project Timelines
Timeline estimates are based on typical projects. Complex features, extensive revisions, or delays in content delivery may extend project timelines.
We'll communicate any timeline changes as soon as possible. Timelines may be affected by factors outside our control, including third-party service availability and client response times.
7. Content & Assets
You're responsible for providing all text content, images, and other assets needed for your website. If you need help with content creation or sourcing images, we can provide recommendations for additional services.
Delays in providing content may affect project timelines. We can help source stock images or create content, but these services may incur additional fees.
8. Photography Travel & Mileage
Photography sessions include travel within the Greenville area at no additional cost. For locations outside Greenville (Spartanburg, Anderson, and surrounding areas), travel and mileage fees may apply.
We'll discuss any additional costs upfront before booking your session. Travel fees are typically calculated based on distance and time.
9. Revisions
All packages include revisions during the design phase. The number of included revisions varies by package. Additional revisions beyond what's included may incur additional fees, which we'll discuss before proceeding.
Revisions are defined as changes to design, layout, or content during the design phase. Major scope changes or new features may require a separate quote.
10. Ongoing Support & Maintenance
All packages include initial support periods (30-60 days depending on package). After the initial support period, ongoing support and maintenance are optional and available through our support plans.
Support plans start at $99/month and include regular updates, security patches, and technical assistance. You can cancel support plans at any time with no penalties.
11. Intellectual Property Ownership
Upon full payment for services, you will own the custom website, code, and content created specifically for your project. This includes custom designs, custom code, and project-specific content you provide or we create on your behalf.
11.1 Client Content
You retain ownership of all content, images, text, and materials you provide to us. By providing such materials, you grant us a license to use them solely for the purpose of providing services to you.
11.2 Vibixel's Proprietary Materials
Vibixel retains ownership of our proprietary tools, templates, methodologies, and any pre-existing code or assets not created specifically for your project. We grant you a license to use these materials as part of your delivered website.
11.3 Third-Party Materials
Your website may include third-party materials (such as fonts, libraries, frameworks, or plugins) subject to their respective licenses. You are responsible for complying with those third-party license terms.